Terms of Service

Terms of Service

Last updated: September 30, 2025


These Terms of Service ("Terms") govern your use of and access to our website (lunvate.com), including any subdomains, and to digital products sold by Lunvate ("we," "us," "our"). By purchasing, accessing, or using our products, you ("you," "your," "customer") agree to be bound by these Terms. Please read them carefully.


1. General Information

Lunvate is based in Sweden and sells downloadable digital information products worldwide.


Products may be available for pre-order prior to release. Availability dates are estimates only and may change.


We sell our products through third-party platforms such as Shopify and may use other distribution or payment platforms in the future.


2. Privacy & Data Use

We respect your privacy and process your personal data in compliance with the EU General Data Protection Regulation (GDPR).


  • We only collect the personal data necessary to provide our products (e.g., name, email address, billing details).

  • We use third-party service providers (such as Shopify and payment processors) to process and store this data securely.

  • You have rights under GDPR, including the right to access, correct, or request deletion of your data.


For full details on how we handle your data, please see our Privacy Policy at https://www.lunvate.com/privacy-policy


3. Right of Withdrawal (EU Consumers)

If you are an EU consumer, you normally have the right to withdraw from your purchase within 14 days without giving any reason.

However, because our products are digital downloads delivered immediately after purchase, you expressly agree that:


  • Your right of withdrawal ends once the digital product has been downloaded, streamed, or otherwise accessed.

  • By purchasing, you consent to immediate access and acknowledge that you lose the 14-day withdrawal right once access begins.


If you purchase a pre-order, your withdrawal right remains in effect until the product is made available for download.


4. Refunds & Returns

Our refund policy in summary:

  • Pre-Orders: You may request a refund within 72 hours after receiving access.

  • Non-Pre-Orders: You may request a refund within 24 hours after receiving access.

Eligibility:

  • Refunds are not available once the digital product has been downloaded or accessed, unless required by law.

  • You must provide proof of purchase.


For full refund policy please visit: https://www.lunvate.com/refund-policy


How to Request a Refund: Contact us at support@lunvate.com with your order details.


Refunds, if approved, will be issued to the original payment method within 10 business days.


5. Pricing & Taxes

All prices listed on our website are exclusive of applicable taxes unless otherwise stated. At checkout, sales tax, VAT, or other applicable charges may be added based on your billing address and local regulations. You are responsible for paying any such taxes.


6. Access & Account

To use the Services, including purchasing digital products, you may be asked to provide certain information, such as your email address, billing, and payment information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.


You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


7. Use of Third-Party Platforms

Our products may be sold, processed, or delivered through third-party platforms (e.g., Shopify, payment processors, or cloud storage providers). We are not responsible for errors, downtime, data loss, or security issues arising from such third-party platforms. Your use of these services may also be subject to the terms and conditions of those providers.


8. Links to Third-Party Websites

Our website and products may contain links to third-party websites. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites. Your use of third-party sites is at your own risk.


9. Pre-Orders & Availability

When you place a pre-order, you acknowledge that the product may not be immediately available for download.


The estimated release date will be communicated on the sales page, but we reserve the right to change this date.


If we do not release the product, you will be entitled to a full refund.


10. Delivery of Digital Products

Delivery is typically made via a download link sent to the email address provided during checkout.


Delivery may also occur via other secure methods at our discretion.

"Access" begins once we send the delivery email (including if it is delivered to your inbox, spam, or junk folder).


11. Age Requirement

You must be at least 18 years old to purchase or use our digital products. By placing an order, you represent and warrant that you meet this requirement.


12. Intellectual Property

All products, content, and materials are owned or licensed by Lunvate.


You are granted a limited, non-exclusive, non-transferable license to use the product for your personal use only.


You may not copy, share, resell, distribute, modify, or create derivative works from our products.


Unauthorized use will result in termination of your license and may result in legal action.


You may not attempt to decompile, reverse engineer, or extract the source code of any software or digital products, nor remove copyright notices, proprietary labels, or mirror our content on other servers.


13. Feedback

If you submit any ideas, suggestions, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and display such Feedback for any purpose, including commercial use.


You represent and warrant that:

  • You own or have all necessary rights to the Feedback.

  • Your Feedback will comply with these Terms and will not infringe the rights of third parties.


We are under no obligation to maintain Feedback in confidence, pay compensation, or respond.


14. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in our products that contains typographical errors, inaccuracies, or omissions relating to product descriptions, release dates, or pricing. We reserve the right to correct such errors or cancel orders if any information is inaccurate, even after you have placed your order.


15. Prohibited Uses

You may access and use our digital products for lawful purposes only.


You may not use them:

  • For any unlawful, malicious, or fraudulent purpose.

  • To infringe upon our intellectual property rights or the rights of others.

  • To harass, abuse, defame, or harm others.

  • To distribute malware, viruses, or other harmful code.

  • To copy, resell, or exploit any portion of the products or Services.


We reserve the right to suspend or terminate your access if we determine that you have violated these Terms.


16. Termination

We may suspend or terminate your access to digital products at our sole discretion if you violate these Terms. You will remain liable for all amounts due up to and including the date of termination.


17. Disclaimer of Warranties

All products are provided "as is" without warranties of any kind, express or implied.


Our products are for educational and informational purposes only and do not constitute legal, financial, medical, or professional advice.

We make no guarantees regarding results, performance, or outcomes from using our products.


18. Limitation of Liability

To the maximum extent permitted by law:

  • Lunvate shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.


19. Force Majeure

We are not responsible or liable for delays, interruptions, or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, internet outages, power failures, strikes, acts of government, or other force majeure events.


20. Indemnification

You agree to indemnify and hold harmless Lunvate, its affiliates, and service providers from any claims, damages, or expenses (including legal fees) arising out of your violation of these Terms or misuse of our products.


21. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.


If you are a consumer resident in the EU, you may also be entitled to bring legal proceedings in your local courts.


22. Changes to Terms

We reserve the right to update or modify these Terms at any time. The latest version will always be posted on our website. By continuing to use our products, you agree to the updated Terms.


23. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.


24. Entire Agreement

These Terms constitute the entire agreement between you and Lunvate regarding the purchase and use of our digital products and supersede any prior agreements, understandings, or communications.


25. Contact Information

For questions about these Terms, contact us at: support@lunvate.com